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Testimonials

Homeowner Candy W. says persistence pays off.

The Sacramento-area resident applied for Keep Your Home California in July 2012, but she didn’t qualify at that time.

Several months later, she was approved for a hefty principal reduction by the state-managed program that lowers her monthly mortgage payments by hundreds of dollars.

“It’s all about documentation,” says Candy, who bought her home eight years ago at the peak of the housing market. “You have to be persistent.”

Candy had looked into other programs; she had been approved for two loan modifications, which lowered her interest rate from 5.75% to about 4.75% — but those saved her only $30 per month.

She needed more help.

As a state employee, Candy had lost a significant amount of income from furloughs and through a divorce. So, when she heard about Keep Your Home California on Sacramento TV station KCRA and a local radio station, she decided to apply and see if the state mortgage-assistance program was an option.

“It was a shot in the dark,” says Candy, who admits she was stressed about her mortgage. “But I was hopeful that something would come along.”

She says the process was rather simple, but adds that homeowners need to complete the paperwork as soon as possible and be an active participant in the process.

“Everything just has to be documented,” she says. “It’s just about following along with your processor.”

Now, she tells coworkers and friends about Keep Your Home California.

“It’s pretty encouraging,” says Candy, who has detailed the program to at least 10 coworkers during the past several months. “This is a major help.”

Brayton W

Unemployment program helped husband and wife after they were both laid off with newborn.

It’s a story that is heartbreaking for any family.

Brayton W. and his wife decided to buy their dream home in Riverside during 2009. Two years later, they welcomed a new little girl into the world.

After working at a hotel for more than four years, the company decided to downsize and, as a result, Brayton was laid off.

The family turned to their savings to pay the bills and mortgage. Brayton worried about what would happen after the money was gone from the savings account.

“That’s the last thing you want to do is move from house-to-house when you have a newborn,” Brayton says.
A couple months later, Brayton’s wife, a school nurse for a local school district, was also laid off.

Fortunately, Brayton found out about the Keep Your Home California program through an unemployment workshop.

“I spoke to a counselor and went through the process of applying for the unemployment assistance program,” Brayton says. “It was a blessing for the next nine months. I wouldn’t have to worry about my house payment while I looked for a job.”

The Unemployment Mortgage Assistance Program offers as much as $3,000 per month for up to 12 months for out-of-work homeowners. Qualifying homeowners must have received unemployment benefits from the state Employment Development Department within the past thirty days, at the time of their Keep Your Home California application.

He says it was the best feeling to know that his family could stay in their dream house.

“We didn’t really want to give up the house. It meant the world to my wife and me,” Brayton says. “To know there was a program to help you.”

He wants others to know the process is straightforward and the program can help tremendously.

Testimonials

Keep Your Home California delivers for former postal service employee, eliminating $100,000 from her mortgage

Homeowner Deidra L. admits she was a big skeptic of Keep Your Home California, a free mortgage-assistance program that offers as much as $100,000 in principal reduction.

When a close friend encouraged her to apply for the federally funded program, Deidra, like many other homeowners, avoided making the call. She thought it sounded too good to be true.

Keep Your Home California assists financially strapped homeowners with their mortgage payments. Deidra, who moved to Elk Grove from San Francisco about eight years ago, was facing the real possibility of losing her home.

She had applied for other mortgage-assistance programs which didn’t pan out. And the first time she applied for Keep Your Home California, her mortgage servicer was not enrolled in the program.

But when she tried again, after the urging of the friend, Chase was participating in the program – and Deidra was approved for $100,000 in principal reduction.

“Keep Your Home California was totally different, it was very personal,” says Deidra, comparing the state-managed program with other mortgage efforts. “The process was very user-friendly. And you’re not passed over to people who don’t know about your situation. That’s very comforting to me.”

Deidra, who retired early with a severe disability from the U.S. Postal Service, was approved for the maximum in principal reduction in about 30 days.

“It was like a dream come true,” Deidra says of the application process and the program. “They want you to keep your home.”

So, after some phone calls and sending in her paperwork, a one-time skeptic became a big-time fan of Keep Your Home California.

“I cannot express it in words, it brought tears to my eyes,” says Deidra, whose monthly mortgage has been reduced by a few hundred dollars as part of the program “It was such a relief. I was sitting there in tears; I was prepared to lose my home. I’m keeping my home California.”

Susan-M

Unemployment program eases ‘some of my concerns’

Human resources executive Susan M. first heard about Keep Your Home California during a large round of layoffs at her work.

Rapid response team representatives detailed numerous jobless benefits available to the affected employees, including Keep Your Home California’s Unemployment Management Assistance Program.

Susan, who held her position for more than 20 years, was used to hearing about programs established to help unemployed workers. But, this time, she was among the almost 100 employees laid off as part of an acquisition by a much-larger company.

“Thank God, there was something out there for us,” she says. “This is really a great program for those who have hit a bump in the road.”

Under the free mortgage-assistance program, out-of-work homeowners who are eligible for unemployment benefits from the state Employment Development Department can receive as much as $3,000 per month for up to one year.

“It’s bought me some extra time,” says Susan, who is busy looking for full-time jobs in Southern California. “I am very grateful.”

She applied for the free program on June 6, and was approved for funding July 2.

“I was kind of surprised, that was really fast,” she says. “Within 10 days, Keep Your Home California said everything looked good and they sent the information to the credit union.”

A couple weeks later, her mortgage servicer, Logix Federal Credit Union, approved her for the state-managed program. Dozens of credit unions participate in the program.

“The application process was very easy, but there was a lot of paperwork,” says Susan, who bought her home north of Los Angeles in 2003. “Having a little bit of knowledge (about completing paperwork) helped.”

Now, she can focus her attention on finding another job rather than worry about her monthly mortgage payment.

“I’m very thankful,” Susan says. “It doesn’t solve all of my problems, but it does ease some of my concerns.”

Carrie G

Homeowner says she was ‘simply a statistic’ to her mortgage servicer, then she came across Keep Your Home California and saved her house

Sometimes homeowners need a little help – and some hope.

Just ask Carrie G. The wife and mother of two toddlers was able to “catch up’ on her mortgage payments thanks to Keep Your Home California after a challenging, emotional and extremely frustrating experience with her mortgage servicer.

“We weren’t looking for a handout,” says Carrie, whose story is like many other homeowners in the state. Her husband, a construction worker, lost his job for six months and the family struggled financially, getting behind on their mortgage payments. “It’s our responsibility, our house.”

But “as hard as we tried to stay on top of our finances, things just got ahead of us and we ultimately fell behind on our mortgage,” says Carrie, who gave birth to their now 1-year-old daughter during this period.
So, Carrie, the manager of a veterinarian hospital, began looking at their mortgage options in order to save their home.

“For close to two years, I lived breathed and slept financial statements, tax returns, hardship letters and being transferred around from one bank employee to another,” she says. “I was simply just a statistic, not a wife, not a mother, not a homeowner.”

Eventually, their bank approved the couple for a temporary loan modification – and a smaller payment while her husband was out of work and on disability for six months. However, the mortgage servicer denied converting the temporary loan modification into a permanent modification, and even required the financially struggling couple to pay an additional $21,000.

She got the bad news the day before Thanksgiving in 2013.

“I was in tears, I just lost it,” says Carrie, who lives in the East Bay. “After a roller-coaster ride of being approved, then denied a modification with our lender, we ultimately faced the heart-wrenching reality that we may very well lose our home.”

Then, during one of her many calls with the mortgage servicer, a representative mentioned Keep Your Home California.

“I had heard the radio ads, but I thought it was just one more employee trying to shove me off to someone else,” she says. “We had already started looking for homes to rent and finding someone to help with the foreclosure.”

But Carrie contacted the Tri-Valley Housing Opportunity Center, one of the nonprofit housing counseling agencies that has partnered with Keep Your Home California, in the Bay Area. A certified housing counselor, Nai, walked Carrie and her husband through the application process – all for free.

“Not once did she make me feel ashamed of our situation,” Carrie says. “She offered nothing but support, guidance and assurance that we were not alone. It honestly seemed like a pipe dream that we would receive the aid.”

The couple applied for the free mortgage-assistance program in December and were approved in mid-January.

“They gave me updates, they didn’t give me false hope,” she says. “It’s some of the best news I’ve ever heard.”

Keep Your Home California’s Mortgage Reinstatement Assistance Program allowed the couple to “catch up” on their mortgage.

“I definitely sing your praises,” she says. “This is truly changing our life, changing our future and rescuing my family and our home. Words can’t express our gratitude for what has been done for us. We feel like this is a fresh start for us.”

And there are many other families in similar situations, Carrie says.

“My heart goes out to those people,” she says. “I know there are tens of thousands of people with stories much worse than ours. My advice to them is to not give up, have faith and persevere. You never know what may lay around the corner.”

Our programs are designed to help you keep your home if you've suffered a financial hardship.

Take a minute to answer a few questions to find out which program can help you best.

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Is your home in California?

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Do you own and occupy your home as your primary residence?

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Is the amount you owe on your first mortgage loan equal or less than $729,750?

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Is your County household income equal to or less than ?

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Have you experienced a financial hardship (such as a loss of income, significant medical expenses, divorce, severe negative equity, etc.) that is making it difficult for you to keep your home?

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Are you in an active bankruptcy?

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Great, you may be eligible for all or some of our programs!

Just answer a few more questions to find out which of our programs is best for you.

Which programs are best for you?

Have you received unemployment benefits from the California Employment Development Department (EDD) within the past 30 days?

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Are you two or more payments past due on your first mortgage loan?

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Do you owe more on your first mortgage than your home's current value?

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Are you currently participating in a trial payment plan for a modification with your mortgage servicer?

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Are you working with your mortgage loan servicer on a Deed in Lieu of Foreclosure or a Short Sale?

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Based on your responses you do not qualify for a Keep Your Home California program, but we still want to help! Find out about the other options that are available to you by clicking the link below.

Don’t worry, other programs are available

Don't worry, other programs are available.

Although you do not qualify for a Keep Your Home California program, your mortgage Servicer or housing counselor from a HUD-approved agency may have other options that are available to you. These options include:

1) Federal Mortgage Relief

  • Load Modification
  • Refinance
  • Short sale assistance
  • Deed in lieu help

More Information »

2) Your Mortgage Servicer

  • Forbearance
  • Repayment plan
  • Short sale
  • Cash for keys

Contact your service provider for more information

Need more help?

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You may be eligible for the following Keep Your Home California Programs:

Call us at (888) 954-5337

  • Enter your email to receive more information on the programs you qualify for.